A clean store matters. In fact, the biggest factor that differentiates one retail store from the competition in this current market is the cleanliness of the store.
People do not want to walk into an unorganized space that displays dust, grime, or dirt. That will cause them to walk right back out.
ServiceChannel reported in 2019 that 64% of surveyed shoppers stated that they had walked out of a store due to poor physical appearance and disorganization.
And that was in 2019, prior to the pandemic and the heightened emphasis placed on disinfecting public spaces.
With so many people turning to online shopping, you have to dedicate even more attention to retail cleaning services to make their instore experience as warm, welcoming, and idealistic as possible.
Furthermore, holiday shopping is in full swing, meaning you have to remain extra diligent to stay on top of the cleanliness of your store because more people are venturing in and out each day.
- Keep your store front windows and doors smudge-free.
As people approach your store, they will notice immediately if the glass windows or doors look dirty or not. They may still venture inside, but if the inside of the store matches the outside, they are more likely to leave before making a purchase.
- Sweep, mop, and/or vacuum daily.
You will also want to spot sweep or vacuum throughout that day as needed and immediately clean up any spills that may occur.
- Keep your bathrooms clean and well-stocked.
On a hectic and busy shopping day, have one dedicated staff member check the bathrooms once an hour, or rotate the schedule as you see fit. This keeps the bathroom clean and keeps customers happy.
- Disinfect high-touch surfaces consistently throughout the day.
Statistically, people with colds or other germs are still going to go shopping, whether they know they are sick or not. You can’t avoid it, but you can help stop the spread of germs with regular disinfecting practices. Spray and wipe down counters, checkout counters, doorknobs, dressing rooms, and bathrooms.
- Keep clutter at bay.
Shoppers like to be a little lazy while they are shopping. They often leave clothing on the floor or place unwanted items in odd places. You can combat this by setting up stations for unwanted items throughout the store. You will also want to patrol aisles and dressing rooms to make sure clothes or other items aren’t littering the floor.
You don’t have to tackle this process alone. Rely on Stratus Building Solutions to manage your retail cleaning services with skill and efficiency. Contact us today to request a quote!