FAQ
Frequently Asked Questions
Stratus is here to help with all your commercial cleaning needs.
Can't find what you are looking for? Contact your local office for more information.
We provide a 24x7 emergency line to respond to every call should a customer require to report an emergency or special service need. Please contact your Regional Office to take advantage of these services.
Stratus provides $2 Million General Liability insurance coverage, Worker’s Compensation, $50,000 Janitorial Bond, and Theft policy coverage to every customer.
Our cleaning team goes through an extensive five-session training program comprising of three different areas: Business Administration, Safety & Procedures, and Technical Floor Care. Once the crew passes a final exam, they’re awarded the Stratus Certificate of Achievement ensuring the highest quality in Facility Cleaning Services.
Stratus has its unique Monthly 50-point written evaluation where our Operations Department ensures our janitorial crew is delivering the highest quality of service to our customers expect.
Stratus has its own proprietary line green cleaning products, Stratus Green Clean. Our chemicals are non-toxic, biodegradable and contain no VOCs. We are an innovative company that will always look for the best way to serve our customers and found that providing a number of health and environmentally conscious options would allow us to do so. Download our SDS: Green Clean All Purpose Cleaner, Green Clean Cleaner Degreaser, Green Clean Oxy-5 Cleaner, Green Clean Glass Cleaner, Green Clean Bath & Bowl Cleaner, Floor Finish, Floor Stripper, Sani-Spray, ProKure D, ProKure V, ProKure G, ProKure V Ready to Use Solution. Download: Chemicals of Concern / California Cleaning Products Right to Know (SB258) Disclosure.