Customer Spotlight Torah Day School Dallas

Every one of our clients is important, but
we feel an extra sense of responsibility when we provide janitorial services
for school facilities. After all, the students are putting in their best
effort and so should we. That’s why we were thrilled when Rabbi Deon Nathan,
the CFO and COO at the Torah Day
School of Dallas, had so much generous praise about Stratus
Building Solutions.

Rabbi Nathan has been using Stratus for Torah
Day School of Dallas’ commercial
cleaning services for almost a year (since September of 2018). He
felt the previous commercial cleaning company had become complacent and
decided he needed to find a new, higher-quality cleaning
service.

“Our previous provider was not very responsive to our needs and
was not very good at communicating,” Rabbi Nathan says.

But even worse, the company’s cleaning methods were “sloppy.”
Rabbi Nathan started comparison shopping for commercial cleaning companies,
and that’s when he came across Stratus. He liked the contract’s terms and
particularly appreciated how quickly the company got back to him with the
answers to the questions he had.

“Stratus was very responsive, and I was impressed by their answers
and attention to our specific needs,” he says.

We are happy to report that quality of service and attention to
detail has continued since Rabbi Nathan hired Stratus to take over janitorial
services for the school’s facilities. He says that he has been able to
communicate with the local franchise owner very easily and is satisfied with
the quality of work. Keeping the lines of communication open seems like a
simple task, but for many companies who are stretched too thin it can be a
challenge. Fortunately, Stratus Building Solutions is known for being easy to
communicate with.

Beyond the open lines of communication, Rabbi Nathan is happy with
the quality of work Stratus has provided. He was particularly impressed when
Stratus bought a machine to help clean the floors quicker.

“It’s not often you see a company go out of their way to make your
experience better through actual investments,” he says. “It’s very obvious to
me that Stratus is invested in our school, and I really appreciate that. I
can tell from the quality of the work that the cleaners from Stratus are
putting in a lot of effort to make our school as clean as possible.”

Of course, we love hearing this, and appreciate Rabbi Nathan
saying that he would recommend Stratus
to other businesses. So naturally, wanted to hear more. We know why cleaning
is so important for schools, but we asked Rabbi Nathan why it’s a chief
concern for him.

“We have hundreds of kids in the building,” he says. Adding that
cleaning is an education and safety issue: “We have to have a clean
environment in which the kids can learn. Kids also come with a lot of germs,
so we can cut down on sickness with effective cleaning. We want the school to
mold and shape wonderful, great children into someday being wonderful, great
adults. That would be much harder if they weren’t in a clean, respectful
environment. We want to teach children to respect themselves and their
environment and that starts with cleanliness.”

That makes perfect sense to us. Every student deserves a clean school, and
when you have unkempt hallways, dirty floors, and cobwebbed classrooms, it
can send an unintended message to children that their education isn’t valued.
The Torah Day School of Dallas, however, cares very much. And we do,
too.